We don’t guarantee that we will receive your returned item. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. The cost of return shipping will be deducted from any refund if you use Pay on Delivery.ĭepending on where you live, the time taken to exchange your product may vary. You are responsible for covering shipping costs when returning your item. To return your product, please mail it to 5650 Grace Pl Commerce, Los Angeles, 90022. If you need to exchange a product for an identical replacement it, send an email to and once confirmed, send your item to 5650 Grace Pl Commerce, Los Angeles, 90022. We only replace items if they are defective or damaged. Clearance items are not available for refund. Unfortunately, only regular priced items may be refunded. There is often some processing time before a refund appears in your account.Īfter performing each of these steps, if you are certain the refund has not be received, please contact us at items If you still haven't received your refund after 10 business days, first of all, double check your bank account and ensure it is the same one used for purchase.įollowing this, contact your credit/debit card company, it may take some time before your refund is officially posted. If you are approved, then your refund will be processed and a credit will automatically be applied to the account used for payment within 10 business days. Once your return is received and inspected, we will send you an email to notify you of the status of your refund. If an item is returned more than 30 days after delivery Aukey® Hub USB 3.0 7 Port Hub with 12 V: : Computers & Accessories Select Your Cookie Preferences We use cookies and similar tools to enhance your shopping experience, to provide our services, understand how customers use our services so we can make improvements, and display ads, including interest-based ads. If an item not in its original condition is damaged or missing parts for reasons not due to our error There are certain circumstances where only partial refunds are granted: Please send your purchase to the designated address found on the website. To complete your return, we require a receipt or proof of purchase. Cables in standalone or/and bundle package It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days has passed since the time of your delivery, unfortunately, we cannot offer you a refund or exchange.